The biggest thing that separates leading from managing is the focus on ________
a. directing operations
b. influencing people
c. organizing departments
d. controlling budgets
b
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Sara doesn’t enjoy interacting with people. Because her organization requires her to work in team situations, she is the first to sign up for virtual teams so she can at least minimize her face-to-face interactions with her colleagues. What does Sara’s approach reflect?
a. someone who isn’t able to excel in the workplace b. an example of why computer- mediated communication is so important to the workplace c. an example of a technology creating a barrier to effective communication d. none of the above
Which of the following is FALSE about persuasive communication?
a. It is the ability to influence others to accept your point of view. b. It often involves manipulating someone into taking the action favored by the communicator. c. It involves the honest presentation of information. d. It is the organized presentation of information on which a person can choose to act.
A written message that is presented sloppily (containing poor quality printing or misalignment, for example) conveys negative ________ messages about its content and its sender
Fill in the blank(s) with correct word
A company receives a $50,000 cash deposit from a customer on October 15, but will not provide services until November 20. Which of the following statements is true?
A. The company records deferred revenue on October 15. B. The company records nothing on October 15. C. The company records cash collection on November 20. D. The company records service revenue on October 15.