Training support technologies assist in transfer of training by providing employees with information not covered in training.
Answer the following statement true (T) or false (F)
True
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The term customer now refers to any
A. user of the end product-the next person in the service chain. B. recipient of work-the next person or unit in the production process. C. consumer or user of the end product-whoever they may be. D. consumer with whom a relationship is maintained. E. recipient of goods or services-the buyer or user.
According to the texbook, for which reason is leadership important to organizations?
a. Better leadership is associated with the attraction and retention of better performers. b. Leaders tend to identify with, and become committed to, firms with more effective employees. c. Entrepreneurship tends to follow from better organizational leadership. d. Better leadership is more important than better management.
The Dance Company, a renowned dance studio in Manhattan, enters into an agreement with La Danza in Spain to operate several dance studios
La Danza will provide capital for running the dance studios and The Dance Company will contribute its world-renowned expertise about the art of dance. In this case, The Dance Company enters a foreign market through ________. A) contract manufacturing B) management contracting C) licensing D) joint ownership E) direct investment
Profit margin equals
a. income divided by sales. b. incomes divided by average inventory. c. income divided by average assets. d. income divided by average stockholder's equity.