___ develops when listeners and speakers behave disrespectfully and inhibit the free expression of ideas.

A. Ethnocentrism
B. A defensive communication climate
C. A bias
D. A monologue


Answer: B. A defensive communication climate

Communication & Mass Media

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The tendency to fill in missing pieces and to extend lines in order to finish or complete figures illustrates what organizational process?

A) Retention B) Proximity C) Outlining D) Similarity E) Closure

Communication & Mass Media

What is the term used to describe the sentence that expresses the specific purpose of your speech?

a. central idea b. specific purpose c. general purpose d. subject

Communication & Mass Media

Explain the disadvantages of closed questions.

What will be an ideal response?

Communication & Mass Media

The goal of using examples, stories, and visual aids is to make your information

A. timeless. B. interesting. C. controversial. D. condescending.

Communication & Mass Media