The nurse manager of a medical-surgical unit realized that there are differences in dealing with the varied generations of her nursing staff
How does the nurse manager communicate effectively with the Generation Y staff members (those born after 1980)? a. Typewritten memos
b. Staff meetings held monthly for 2 hours
c. E-mails or text messages
d. Face-to-face interactions
C
A work environment supportive to each generation is an important retention strategy. Tailoring the work environment to meet generational and life needs is a recurrent theme in being able to address staff retention.
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