Tools and techniques used in quality control include
A) process maps.
B) control charts.
C) statistical sampling.
D) all of the above.
D
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When moving through shadow negotiations, appreciative moves alter the negotiation process itself through adjustments to the agenda, sequencing, decision rules, and the like.
Answer the following statement true (T) or false (F)
Vicki entered into a written contract to buy a car from Valley Motors. During the negotiations, the sales representative said that the car had a two-year full warranty. The written contract included a provision that stated, "This writing is the full and final expression of the parties' agreement; anything said before signing or while signing is irrelevant." The written contract did not include a
warranty. Two months after Vicki took delivery of the car, she discovered that the transmission needed to be replaced. Vicki claimed that it was covered by the full warranty. Will Vicki be able to present evidence as to the sales representative's statements concerning the warranty? a. No. The parol evidence rule will most likely exclude any evidence of the discussion of the warranty. b. Yes. The leading object rule will allow evidence as to the discussion of the warranty. c. Yes. The evidence is needed because the contract is ambiguous. d. No, because the contract was fully executed.
An artificial variable has no physical interpretation but
A) is added to each ? constraint to facilitate the simplex process. B) is added to each ? constraint to facilitate the simplex process. C) is added to each ? or = constraint to facilitate the simplex process. D) is merely another manner of introducing a negative slack. E) None of the above
With the mass customization approach, a firm
A. tries to justify high prices by customizing its offering for everyone in a mass market. B. tailors the principles of mass production to meet the unique needs of individual customers in its target market. C. gives up segmenting to go after the mass market. D. All these answers are correct.