Describe the difference between confirming and disconfirming communication behaviors
What will be an ideal response?
Answer: The ideal answer should include:
1. Confirmation acknowledges the presence of another person; disconfirmation ignores the other's presence.
2. Confirmation uses nonverbal communication; there is no nonverbal communication with disconfirmation.
3. Confirmation uses dialogue; disconfirmation uses monologue.
4. Confirmation demonstrates understanding of what the other person says and means; disconfirmation jumps to interpret or evaluate the other's message.
5. In confirmation, others are encouraged to communicate; disconfirmation discourages communication.
6. Confirmation uses direct responses; disconfirmation avoids response.
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