Bubbly Splash is a major beverage outlet in Seattle. The management takes special care in resolving customers' grievances as it knows that approximately 40 percent of its consumers have been buying its beverages without considering alternative drinks for the last ten years. Identify the loyalty shown by its customers.

A. Vendor loyalty
B. Attitudinal loyalty
C. Behavioral loyalty
D. Inertia loyalty
E. Partial loyalty


Answer: C

Business

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