Asking questions as part of the pitch, rather than making statements, results in which of the following outcomes?
a. It helps the entrepreneur to identify problems with his or her product.
b. It encourage others to respond, or at least think more deeply about the answer.
c. It obscures the message by not answering questions customers need to know before purchasing a product.
d. It creates tension between entrepreneur and customer by giving the impression that the entrepreneur is withholding information.
b. It encourage others to respond, or at least think more deeply about the answer.
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J. Lovett, bookkeeper, incorrectly recorded the payment of rent as $5,200 . The rent should have been recorded as $2,500 . This is an example of
a. a slide and transposition. b. a transposition. c. a slide. d. None of the answers listed
Identify ways in which companies facing customer complaints can recover customer goodwill
What will be an ideal response?
The basic difference between Older Home Form HO-8 and other homeowners' policies is that
A) the home is insured at actual cash value instead of replacement cost. B) the home is insured at replacement cost instead of market value. C) the contents of the home are insured at market value instead of replacement cost. D) the contents of the home are insured at replacement cost instead of at market value.
When a severe weather warning has been declared, a delay in notice is excused to the holder who was prevented from giving the notice until after the severe weather passed
Indicate whether the statement is true or false