Which of the following accounts for the majority of word-of-mouth that occurs?
A) e-mail
B) telephone
C) face-to-face
D) blogging
E) texting
C
You might also like to view...
The process of planning for smooth transitions when key employees depart or get promoted in order to minimize disruption of the organization’s work is called ______.
A. succession planning B. turnover planning C. absenteeism D. voluntary turnover
Which value framework operate from a framework that is ethnocentric, competition based and focused on narrowly defined financial and national interest?
a. Inclusive b. Exclusionary c. Exclusive d. Restrictive
A research report shows that a magazine's readers are well-respected by their peers and high in opinion leadership. They tend to be younger, more mobile, and more creative than later adopters; but they have fewer contacts outside their own social group or community than innovators. A firm might advertise to the readers of this magazine if it is targeting
A. early adopters. B. the early majority. C. laggards. D. innovators. E. the late majority.
________ learning focuses on well-defined competencies typically trained via lecture and online methods.
A. Guided contextual B. Guided competency C. Social contextual D. Social competency