The sales team at the Bluth Company was discussing various approaches on how to effectively sell its products to its target customer base. While strategizing, the team leader felt it would make the company's job easier if it categorized its consumer base according to religion, culture, age group, sex, and education level. These types of details can be characterized as ________ information.

The term “mode” refers to the _______ in a data set.

a. most frequent score b. mid-range score c. lowest score d. highest score e. average score

Which of the following personal skills are important in developing and maintaining successful career opportunities?

A. Strong oral and written communication skills B. Conflict management C. Motivation and persuasion skills D. All of the above

A meeting that is off topic, has no agenda, or runs too long needs more structure

Indicate whether this statement is true or false.

Displaying a calendar in your work station depicting nude male firefighters is an example of ___________

a. workplace bullying b. quid pro quo harassment c. inappropriate sexual advances d. hostile environment harassment