The challenge of hospitality is best explained as ______.
a. getting employees to smile at all guests
b. finding employees with good experience in hospitality
c. ensuring that employees always offer the high level of service the guest wants and expects every time, perfectly
d. providing a good product regardless of the setting or the service delivery system
c. ensuring that employees always offer the high level of service the guest wants and expects every time, perfectly
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International financial reporting standards (IFRS):
a. Will become much more important in the United States and globally. b. Are allowed by the SEC for foreign registrants in the U.S. c. Are currently required in Europe and other countries. d. All of these are correct.
When we are happy and relaxed, we are more likely to accept constructive criticism in a positive way and convey our messages succinctly and accurately. Which barrier of communication does this explain?
a. Emotions b. Information overload c. Differing perceptions d. Filtering
Studies have found that you can lose several hours of productivity each week when your workspace is messy, unorganized, or not designed to support you.
Answer the following statement true (T) or false (F)
How is the contribution margin ratio calculated?
What will be an ideal response