In planning a sales presentation, the salesperson should think of reasons why a prospect might not buy.
Answer the following statement true (T) or false (F)
True
Plan for objections that your presentation might raise. Consider not only the reasons that prospects should buy but why they should not buy. Structure your presentation to minimize the disadvantages of your product.
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During which stage of conversation, we may also assess how much we have learned about the other in an effort to determine the extent to which we have been able to reduce our uncertainty about him or her?
A. heart of the conversation B. preliminary processing C. closing D. greeting
Which of the following is the best tip for creating a successful cover message?
A) Use different paper colors and paper types for your résumé and cover message to create a strong visual impact. B) Make activities and outcomes, not yourself, the subject of sentences to reduce overuse of "I." C) Use a creative letter style to surprise the reader and make a big impact. D) Keep the focus on your skills and traits through frequent use of "I" statements.
There are five types of risks associated with purchase decisions. Which of the following best describes a situation where your new car stalls in the middle of a busy intersection?
A. psychological risk B. financial risk C. functional risk D. social risk E. physiological risk
Which of the following is true regarding the process capability index Cpk?
A) A Cpk index value of 1 is the highest possible. B) The larger the Cpk, the more units meet specifications. C) The Cpk index can only be used when the process centerline is also the specification centerline. D) Positive values of the Cpk index are good; negative values are bad. E) Its value will always be at least as large as the Cp value for the same process.