The objective of empowerment is to:

a. direct and control employees.

b. tap the intellectual energy of all employees.

c. establish a tall organization structure.

d. ensure abidance to organizational rules, norms, and SOPs.


b

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For which of the following accounts receivable customer populations would the use of negative confirmations be most appropriate?

a. A retail truck and trailer sales company with high inherent risk and moderate control risk over the revenue cycle. b. A utility company with control risk over the revenue cycle assessed high. c. A mortgage banking company with excellent control over the purchasing cycle. d. A cable company with control risk over the revenue cycle assessed low.

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Under the net present value (NPV) method, the rate of return required to satisfy the firm’s investors is the

A. opportunity cost. B. internal rate of return. C. cost of capital. D. accounting return on investment.

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Using the following list of accounts and identification letters A through J, enter the type of account and its normal balance into the table below. The first item is filled in as an example: ?Type of Account?Normal Balance?AssetLiabilityEquity?DebitCreditCommon Stock??X??XInterest Payable??????Land??????Dividends??????Fees Earned??????Prepaid Rent??????Advertising Expense??????Unearned Rent Revenue??????Commissions Earned??????Notes Receivable??????

What will be an ideal response?

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According to the chapter, the most common reasons managers choose to communicate are to ______.

A. check on progress, give orders, and get feedback B. present and gain information, persuade, and socialize C. test employee knowledge, reinforce status, and relax employees D. reduce internal noise, develop a friendly relationship, and enforce policies

Business