Which of following is not a trend that change leaders need to be aware of?

a. An increase in virtual communication and leadership
b. Simpler, more formulaic challenges
c. The importance of authenticity
d. Leading for long-term survival


b. Simpler, more formulaic challenges

Business

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A marketer would be most likely to use which of the following to make sure that her company always comes up at or near the top of lists of typical search phrases related to her business?

A) an online reputation management service B) a "scrub" service C) search engine optimization (SEO) D) total quality management (TQM) E) SERVQUAL

Business

Time Express, a well-established North American delivery service, wants to expand service into Central and South America. According to Igor Ansoff's Product-Market Matrix, this is classified as the ________ strategy.

A. product development B. market development C. market diversification D. market penetration E. product differentiation

Business

Which of the following models use search decision rules to find the appropriate combination of production and workforce levels that will minimize costs?

A. optimization models B. transportation models C. simulations D. management coefficients models

Business

One of the drivers of the direct-to-store (direct distribution) approach is the increase in global sourcing.

Answer the following statement true (T) or false (F)

Business