The charge nurse is overheard yelling at a new graduate who mixed a tube feeding with the incorrect volume of water. What would be the expected outcome from this exchange?
1. The other staff will make sure that no errors occur.
2. The human resources department will be contacted.
3. The new graduate will hesitate to report errors in the future.
4. The charge nurse will create a guide sheet for all staff to use
Correct Answer: 3.
The new graduate may question the amount of psychological safety on the care area and is at high risk for not reporting errors in the future. This exchange may or may not influence the rest of the staff. There is no reason for the human resources department to be contacted. Creating a guide sheet for all staff to use would have been beneficial when counseling the new graduate.
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