The creation and management of customer relationships should lead to all of the following except?

a. Enhanced customer experience
b. Enhanced customer loyalty
c. Increased sales
d. Increased product returns


d. Increased product returns

Business

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A vice-president of an American software company introduced himself to a group of Korean partners and added "you may just call me John"

Although this verbal cue shows the underlying reality that Americans have a high value on informality and equality, it needs adaptation due to the reason that: A) John is not a very popular name in Korea. B) it is difficult to translate John in Korean language. C) customs, hierarchies, and class structure of Korean culture have to be respected. D) Korean culture requires that first and last name be used in addressing guests. E) it is not appropriate to disclose nicknames in business meetings.

Business

In most cases, which of the following is true about a subsistence economy?

A) It has an agrarian society. B) It is by definition landlocked. C) It has a viable middle class. D) It has high literacy levels. E) It has an advanced economic infrastructure.

Business

A kanban plays an important role in

a. JIT. b. EOQ. c. ABC. d. CPM.

Business

Name and briefly describe each of the four financial statements.

What will be an ideal response?

Business