Following a string of racist incidents occurring at Denny's restaurants, the chain

a. Provided intense and mandatory diversity training for all restaurant employees.
b. Was boycotted by supporters of an NAACP sponsored initiative.
c. Reinvented itself by substantially increasing minority representation throughout all facets of the organization.
d. Relinquished a significant share of the restaurant market and fired its CEO.


C Correct Answer: Reinvented itself by substantially increasing minority representation throughout all facets of the organization.
Feedback for Correct Answer: After being purchased by Advantica Corporation, Denny's increased its minority employees to 42%, managers to 33%, minority owned franchises to 35%, and minority vendors to nearly 20% and dramatically changed its racist image.

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