During the grievance process, the union appeals a grievance to top line management and senior industrial relations staff. What step comes next?
A. The decision resulting from the appeal is put into writing.
B. The written grievance is submitted to the production superintendent, another line manager, or industrial relations representative.
C. The union steward and employee decide whether the contract was violated.
D. The employee (and the union steward) discuss the problem with a supervisor.
E. The union decides whether to appeal the unresolved grievance to arbitration.
Answer: A
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