What are KPIs, and what role do they play for a company? What are some typical KPIs that an online retailer might use?
What will be an ideal response?
Answers will vary. KPIs are key performance indicators and are measurements that define and measure the progress of an organization toward achieving its objectives. KPIs are generally quantitative. KPIs could be number of unique visitors or number of views to a blog or number of fans, likes, or comments to Facebook.
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What is the intangibility of service? How might a package delivery service deal with the intangibility characteristic of services?
What will be an ideal response?
Which of the following is a legal requirement of a marriage in all states?
A) marriage license B) marriage ceremony C) prenuptial agreement D) parental consent
B2B partners often connect to each other on the Internet through special ________ designed to facilitate information exchanges and transactions.
A. web portals B. web routes C. gatekeepers D. web masters E. search engines
A ________ is any computer that may both request and provide services
A) console B) client C) peer D) host E) port