The nurse is leading a community support groups for individuals who want to stop smoking
A group member states, "I feel overwhelmed at the thought of stopping. I have been smoking for over 30 years." The nurse responds, "I can understand feeling overwhelmed, change can be frightening." What type of group communication technique is the nurse demonstrating?
A) Teaching
B) Understanding
C) Listening
D) Reassurance
Ans: B
Feedback:
When using the group communication technique of understanding, the nurse indicates verbally or nonverbally that the feelings being communicated by the client are comprehended. In reassurance, the nurse would offer the client confidence about a favorable outcome through suggestion, persuasive arguments, or comparing similar situations. Teaching would involve helping the client learn specifics in relation to event and behavior. Listening involves concentrating on the client's communication without interrupting.
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