Goffman identified a gaze pattern we follow when we don’t plan to converse with someone we encounter. It consists of brief eye contact followed immediately by gaze aversion. What is this pattern called?

a. civil inattention
b. civil salutation
c. civil disobedience
d. civil sighting


a. civil inattention

Communication & Mass Media

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When using a handout you should remember to mark the points you want to emphasize

Indicate whether the statement is true or false

Communication & Mass Media

When neutral communication situations collect negative connotations, images, and memories over time, this results in

a) conditioned anxiety b) a negative cognitive appraisal. c) a skill deficit. d) disorientation.

Communication & Mass Media

An effect that shows up under certain conditions but not others is:

a. A contingent effect b. An interactive effect c. An asymmetric effect d. None of the above

Communication & Mass Media

Which of the following types of interviews is critical and common in health care interviews?

A. Promotion and placement interviews B. Information-giving interviews C. Appraisal interviews D. Counseling interviews

Communication & Mass Media