When conducting a focus group, you should set clear limits on time and questions, but not on the number of participants.

a. true
b. false


Ans: b. false

Communication & Mass Media

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During a persuasive speech, there is little a speaker can do to enhance his or her credibility

Indicate whether the statement is true or false.

Communication & Mass Media

An assumptive close responds to the single objection that stands in the way of an agreement.

Answer the following statement true (T) or false (F)

Communication & Mass Media

Which of the following statements is not true of a positive, dialogical climate?

A. The choice of language advances the goals of the group. B. The language breaks down barriers. C. The language disconfirms people. D. The language encourages ethical analysis and choice. E. None of the above (all are true)

Communication & Mass Media

Which behavior is an example of direct perception checking?

A. looking for cues in a person's voice to confirm your perception B. listening more attentively to someone C. asking someone if your understanding is accurate D. ignoring unimportant details about a person's appearance or behavior

Communication & Mass Media