In order to provide good customer service, health care workers must try to keep their own emotions under control at all times, even during emergency situations

Indicate whether the statement is true or false.


Answer: TRUE

Health Professions

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Medicare Part B provides:

A) Medical insurance. B) Prescription drug insurance. C) Hospital insurance. D) Home healthcare insurance.

Health Professions

The role the medical assistant plays in patient education is to explain ____. 

A. test results B. what treatment is appropriate C. the outcome of the disease D. management of the patient's condition as outlined by the physician E. how the patient should manage pain associated with the condition

Health Professions

Managed care is a concept that has developed in response to rising health care costs

Indicate whether the statement is true or false

Health Professions

What are malignant tumors of the epithelial cells of the connective tissue?

A) carcinoma B) lymphoma C) melanoma D) sarcoma

Health Professions