Taking the client’s side in reflective listening can be particularly effective when the client is expressing:

a. Anger
b. Being stuck in a quagmire
c. Reluctance
d. Rebelliousness


c

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The political/economy theory poses difficulties for social workers who maintain professional values and ethics.

Answer the following statement true (T) or false (F)

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In the group context, contracts

A) ?help people achieve hiding their true selves B) ?help members assume a passive and irresponsible stance. C) ?can NOT be renegotiated D) ?help people achieve their personal goals

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In data analysis, spreadsheet programs can be very useful for:

a. importing data into a statistical application. b. deciding on the appropriate level of measurement for variables. c. storing qualitative data but not quantitative data. d. all of the answers are uses of spreadsheet programs.

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One way to improve web pages for older users is to use a patterned background

and a lot of graphics and animation. Indicate whether the statement is true or false

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