In the context of the help desk, an incident is the same thing as a(n) ________
a. Ticket
b. Episode
c. Event
d. None of the above
A.Users request assistance and logging the request into the application creates a ticket.
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Which of the following statements about functional-style programming is false?
a. With functional-style programming capabilities you can write code that is more concise, clearer and easier to debug—that is, find and correct errors. b. The min and max functions are examples of a functional-style programming concept called reduction. They reduce a collection of values to a single value. c. Other reductions you’ll see include the sum, average, variance and standard deviation of a collection of values. d. All reductions are built into Python—you cannot define custom reductions.
Which of the following is not a data type used to represent a floating point value
A. float B. double C. long double D. short
A digital certificate is issued by a(n) _____.
A. Internet service provider B. network administrator C. certificate authority D. user
____ is a way to allow Photoshop to create new frames automatically between two existing frames.
a. Filtering b. Editing c. Tweening d. Auto-filling