When manufacturers try to understand what customers are looking for, they are thinking about the ________ component of the product offer.

A. product support
B. core customer value
C. quality level
D. associated services
E. augmented products


Answer: B

Business

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According to the Denison model of organization culture, which of the following culture values is in the quadrant of internal focus and flexible?

A. consistency B. involvement C. adaptability D. mission

Business

What is the probability that there are no vehicles in the system?

In a bank drive-through, there is a single service window and room only for two cars to line-up to wait for service. The mean time between arrivals for drive through customers is 5 minutes. The mean time to complete a customer transaction is 3 minutes. The number of arrivals is distributed according to a Poisson distribution and the service times are exponentially distributed.

Business

In a statement of cash flows, issuing bonds payable affects the:

A. investing activities section. B. free cash flow activities section. C. operating activities section. D. financing activities section.

Business

Boomerang is an excellent online survey tool. _________________________

Answer the following statement true (T) or false (F)

Business