The best way to let patients know the policies and procedures of the office is to:
A) Have the patient read the policies and procedures manual while waiting
B) Print the policies and procedures on the appointment card
C) Quiz patients after the first visit
D) Mail new patients an office brochure
E) Explain the policies during the examination
Answer: D) Mail new patients an office brochure
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One of two bones in the upper palate, which contains 16 sockets that hold the upper teeth
What will be an ideal response?