Effective listening includes:
A) noting the behavior and body language. B) maintaining eye contact without staring.
C) not interrupting. D) all of the above.
D
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Quality assurance includes documented, on-going QA programs for __________
A) monitoring patient outcomes B) review of QA effectiveness C) training pharmacy personnel D) all of the above
How should pregnant patients who need dental radiographs be prepared for the procedure?
What will be an ideal response?
A deficiency in vitamin B12 causes ________.
A. rickets in children and osteomalacia in adults B. scurvy and poor wound healing C. slow blood clotting D. convulsions, dermatitis, and anemia E. pernicious anemia and irreversible liver damage
Patients under the age of 65 who are blind or widowed or who have serious long-term disabilities, such as ________, may be entitled to Medicare.
A. asthma B. stomach ulcers C. gallstones D. pneumonia E. kidney failure