Level of professional discretion, where offices are located, office hours, specifics of the application

process, and outreach provided to potential participants are all:

a) Considered small details in the overall implementation process, and have little impact on the
outcome a program as a whole.
b) Are significant factors in the implementation process that can have tremendous impact on whether
people who could benefit from the program actually participate and benefit from the program or
policy.
c) The primary factors that determine whether or not a program or policy will be maintained or cut.
d) Are details that are left to the discretion of each individual agency or implementing organization
and are determined soley by the individual agency heads.


B

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a. living in poverty. b. 85 years or older. c. with Alzheimer's disease.

d. 100 years or older.

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