What do you think the advantages are of having a receptionist answer the phone as opposed to using an automated system?

What will be an ideal response?


Most callers prefer to speak with a person rather than a recorded message. It can be frustrating for callers who have questions if the caller does not have the opportunity to speak with a receptionist directly.

Health Professions

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________ software allows users to create things such as spreadsheets, documents, or presentations

a. Operating b. Word processing c. Windows operating d. Application

Health Professions

Intrinsic rewards are best described by which of the following?

A. Related to factors outside of the work environment B. Related to the nature of the work and whether it is interesting and challenging C. Not related to the work, but rather to outcomes such as salary and benefits D. Related to interaction with co-workers and the organization Hint: Review page 337 of Fire Service Personnel Management, 3rd Edition.

Health Professions

The CPT manual was first published by the American Health Information Management Association.?

Indicate whether the statement is true or false

Health Professions

You have been called for a 77-year-old female with altered mental status. On scene, you note the patient's inability to speak and vomitus in her airway. Her breathing is labored and inadequate, and radial pulse rapid and weak. She is not moving her right arm or right leg. What should be your first priority?

A) Start positive pressure ventilation with supplemental oxygen B) Administer glucose and immediately transport the patient to a stroke center C) Suction the airway and determine adequacy of the breathing D) Establish the time of stroke onset and start high-concentration oxygen

Health Professions