One study reported in the text compared the credibility ratings of baby faced and mature faced commercial spokespersons. The researchers discovered all of the following, except ______.
a. Mature faced spokespersons were rated as having more trustworthiness than baby faced spokespersons.
b. Male spokespersons were rated as having more expertise than female spokespersons.
c. Baby faced spokespersons were rated as having less expertise than mature faced spokespersons.
d. The effects of being baby faced or mature faced had nothing to do with the age, attractiveness, or facial expressions of the spokespersons.
a. Mature faced spokespersons were rated as having more trustworthiness than baby faced spokespersons.
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The second most widely spoken first languages in the world is ______.
Fill in the blank(s) with the appropriate word(s).
The speaker asserted, "Although we have made noteworthy gains combating several
types of cancer, we could do a lot better for many other types." This assertion addresses an issue of _____. A) law B) fact C) value D) policy
In a _____ communication pattern, you disagree with the person and indicate your unwillingness to accept something the other person says or does
A) rejection B) disconfirmation C) confirmation D) discrimination
Even with different encoding necessary for different cultures, all messages from an organization should still embrace ________
A) multiculturalism B) core organizational values C) national pride D) cross-cultural communications E) individualism