Keisha is nervous during her speech. She fidgets with her pen and scratches her nose throughout her presentation. What type of gesture is Keisha displaying?
a. adapters
b. affect displays
c. illustrators
d. emblems
a. adapters
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To obtain an extension of time for the payment of an account, a customer may issue a note for all or part of the amount due
a. True b. False Indicate whether the statement is true or false
________ is in the middle of each aisle of a grid layout where less compelling or exciting products are displayed.
A. Vertical merchandising B. The center store C. Mass marketing D. Product visibility E. Tonnage merchandising
The ________ provides managers with four different fundamental marketing strategies: market penetration, market development, product development, and diversification.
A. SWOT analysis B. product-market growth matrix C. BCG growth-market share matrix D. strategic plan E. portfolio analysis
The ability to understand and enter into the feelings of another is called
A. passive voice B. sympathy C. frontloading D. empathy