Omar is a human resources manager for a large landscaping and exterior construction company called Northwest Patios. A local news station has just done a story on several dissatisfied customers and their complaints of shoddy work. Omar has had two other media outlets contact him this morning too. Based on research on the effects of such publicity, Omar should expect that
a. job applications will increase, though rates of candidates accepting job offers will decline.
b. employee retention will improve.
c. both rates of candidates accepting job offers and employee retention will slide.
d. job applications will decrease but employee retention will stay the same.
e. no substantive changes in applications, offer acceptance or retention will occur.
c. both rates of candidates accepting job offers and employee retention will slide.
One survey indicated that 83% rated a company’s record of business ethics as “very important” when deciding whether to accept a job offer; only 2% rated it as “unimportant.” Another survey found that 79% of employees said their firms’ concern for ethics was a key reason they remained.
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