Answer the following statements true (T) or false (F)
1. Unless you are able to demonstrate to the other person that you understand their position you will not be able to carry on effective communication.
2. Intentional use of nonverbal communication can dramatically improve your ability to convey your intended message.
3. When using open or closed questions you must use one or the other and not combine their use.
4. You need to have a sincere interest in the other party and make a concerted effort to understand them if real communication is to occur.
1. TRUE
2. TRUE
3. FALSE
4. TRUE
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