When Marion convinced a customer to replace his old Pondmaster 1000 aquarium filter with the new and improved Pondmaster 1500, she was engaging in:

A. incremental selling.
B. cross-selling.
C. upgrading.
D. repositioning.
E. full-line selling.


Answer: C

Business

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In the context of professional employer organizations (PEOs), describe the process of employee leasing.

What will be an ideal response?

Business

Exhibit Palmer Pens Assume that Palmer Executive Pens uses 1,440,000 gallons of ink each year. Further, assume that Palmer can order the ink at a cost of $2 per gallon plus fixed ordering costs of $100 per order. The firm's carrying cost is 20 percent of the inventory value, at cost. Refer to Exhibit Palmer Pens. Now, suppose the manufacturer offers a discount of 0.5 percent for orders of a least 40,000 gallons. Should Palmer increase its ordering quantity to take the discount?

A. Yes; it will save $827 if it takes the discount. B. No; it will lose $827 if it takes the discount. C. Yes; it will save $14,400 if it takes the discount. D. Yes; it will save $13,573 if it takes the discount. E. No; it will lose $13,573 if it takes the discount.

Business

In a five-year time period, Jonah's organization has grown from a one-man motorcycle repair shop to a custom bike manufacturing/assembly and rebuild business employing 32 mechanics and technicians. Due to Jonah's difficulty in delegating responsibility, he makes almost all business and design/technical decisions. As a result, he is working 80 hours per week, and the business has stopped expanding, and is suffering a turnover problem. Jonah's business is a(n) ________ organization.

A. decentralized B. centralized C. learning D. matrix E. organic

Business

Real assets often increase in value when:

A. higher levels of inflation are anticipated. B. the stock market is advancing. C. the public is confident about world events. D. bond prices are advancing.

Business