Indicators in a quality improvement program that evaluates the manner in which care is delivered are:
1. Structure indicators
2. Team indicators
3. Process indicators
4. Client indicators
ANS: 3
A quality indicator for evaluating the manner in which care is delivered is a process indicator. Structure indicators evaluate the structure or systems for delivering care; an example is adherence to checking if emergency carts are adequately stocked. There is no team indicator. Client indica-tors would actually be outcome indicators. Outcome indicators evaluate the end result of care delivered.
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