A client contacts you by text message to ask about pains she is experiencing in her lower abdomen. What is the most appropriate action for you to take?

a. Text her back to reassure her that this is normal, then hope for the best.
b. Send her an email with links to information about abdominal pain.
c. Call her to discuss her concerns and to arrange a time to meet if required.
d. Text her back, asking her to meet you for an in-person consultation.


ANS: C

Text messaging can be an unreliable method of communication, with message transmission delayed at times or messages open to misinterpretation. While women may use texting to contact a midwife, midwives must consider the appropriateness of using text communications and ensure that their communication with women occurs through reliable methods such as telephone. All communication with women should be appropriately documented.

Nursing

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A) True B) False

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