A standard is ________ when it involves actions that people think they should do as a form of right or appropriate behavior.

Fill in the blank(s) with the appropriate word(s).


normative

Business

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The desired outcome of your message is what you want your audience to know or do as a result of your communication

Indicate whether the statement is true or false.

Business

If an actual discretionary cost is exactly equal to the budgeted level of that cost, which of the following statements is true?

a. Funds were appropriately spent. b. The discretionary activity was efficient. c. The discretionary activity was effective. d. None of the above.

Business

Terrorists chose to attack the World Trade Center on September 11, 2001 because they understood the power of the spoken word

Indicate whether the statement is true or false

Business

Commas enclose ________________ expressions

a. parenthetical b. auxiliary c. quoted d. clichéd

Business