A nurse manager has had issues with a marginal employee. Staff have complained several times to the manager regarding this employee?s competence. Which action by the manager would be appropriate?
1. Discuss the issues at a staff meeting and illicit methods to improve morale.
2. Discipline the marginal employee.
3. Monitor the staff?s performance to determine the lack of civility.
4. Terminate the employee.
2
Explanation: 1. Disciplining the employee allows for communication regarding poor performance and allows
the employee the opportunity to improve his or her performance.
Discussing the issue of morale and monitoring staff regarding civility will not address the
issues regarding the marginal employee. Terminating the employee does not provide the
employee with an opportunity to improve his or her performance.
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