When adapting technical information to an audience that has a predisposition toward the speaker, the presenter should:
a) focus on attention getters in the introduction.
b) acknowledge the audience is required to attend.
c) use colorful visual aids, examples, and delivery.
d) adapt the content to the audience’s knowledge level.
ANS: d
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To improve the quality of their product, Sunbeam Co. gathered customer reaction through social media. They also conducted online surveys to get feedback about their products. What kind of environmental scanning did the company practice?
a) Activ b) Formal c) Passive d) information deficit.
A study published in the Harvard Business Review asked leaders, “How can people become authentic leaders?” Results found that:
A. Authentic leaders have a solid education base, such as college or graduate school. B. There are no universal characteristics, traits, or styles that lead to success. C. Authentic leaders have followed specific role models. D. Most authentic leaders have overcome some trauma in life such as a dealth of a loved one, bankruptcy, or serious disease.
Your person perception of a character in a movie is a function of:
A) How the character looks B) What the character's role is C) the actor playing the character D) how the character looks plus your knowledge, expectancies, values, and attitudes
The way a speaker uses pauses and delivery for maximum effect that is characteristic of speeches to entertain is called:
A. volume B. pitch C. timing D. inflection