Good listeners use their extra thought speed productively. They do all of the following EXCEPT
a) identify and summarize main ideas.
b) pay extra attention to nonverbal behavior.
c) analyze arguments.
d) assess the relevance of a speaker's comments.
e) listen exclusively for facts and statistics.
ANS: e
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The sale of corn and corn products soared when it was declared that the year's produce was not sufficient. Which principle of influencing people is illustrated in this scenario?
a) Scarcity b) Liking c) Consistency d) Authority
The interactive listening process is concerned with only those activities related to listening and not to activities like asking questions
Indicate whether the statement is true or false.
The relationship dimension of a message offers cues about the amount of power and control the speaker directs toward the other person involved in the communication
Indicate whether the statement is true or false
Which of the following items is an aspect of a speaker credibility based on listener perceptions of a speaker's honesty and trustworthiness?
a) Competence b) Character c) Capability d) Caring e) Charisma