Job standardization and cross-training are techniques designed to increase personnel flexibility
Indicate whether the statement is true or false
True
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Maid to Clean is considering implementing a system that will pay its cleaning workers based on the number of completed residential jobs, coupled with satisfactory ratings on random inspections to ensure quality. Managers believe that this will reduce labor costs. Maid to Clean is focusing on changing employee
A. performance. B. skills. C. attitudes. D. management. E. structure.
Small businesses should never subcontract production to deal with seasonal variations in demand.
Answer the following statement true (T) or false (F)
Assume you run a correlation analysis and your XL Data Analyst informs you that you have a significant relationship. What can you use to determine how strong the relationship is?
A) the strength coefficient, which ranges from 1 to 10, with 10 being the strongest B) the strength coefficient, which ranges from 1 to 5, with 5 being the strongest C) the size of the correlation coefficient D) the size of the beta E) none of the above; correlation is not measured in terms of strength
Companies are likely to gain ________ through speedy, convenient, or careful delivery of products
A) price differentiation B) product differentiation C) channel differentiation D) services differentiation E) people differentiation