The most likely union avoidance strategy in a paternalistic/strategic organization is:
A. Participatory management.
B. Adversarial HR management.
C. Union suppression.
D. Union substitution.
D. Union substitution.
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Lisa manages customer service representatives in a call center
The center's computer system tracks a number of metrics for each employee including the total number of customer calls they complete, the amount of time the service representative spends talking to customers, and the total time the service representative was clocked in each day. The work standard developed by the call center is to complete 150 calls in an 8-hour shift. Answer the following questions using the information provided in the table. a. What is the productivity of employee J? b. What is the efficiency of employee K? c. What is the percent value added time for employee M? Employee # Calls Completed Total Time on Calls Total Time Clocked In J 165 8 hours 8 hours K 140 7 hours 30 minutes 8 hours M 135 7 hours 20 minutes 8 hours What will be an ideal response?
Regarding product life cycles, which of the following is FALSE?
A. It is usually expensive for a new firm to enter in the market maturity stage. B. There is downward pressure on prices over time. C. Industry profits are likely to level off or decline before sales level off. D. The level of promotion usually decreases in the market maturity stage, since there is less revenue to cover the cost. E. Many close substitutes are usually competing in the market maturity stage.
The 1934 Act imposes significant disclosure requirements on reporting companies
Indicate whether the statement is true or false
A "pencil-and-paper" test is the best means for measuring skill-based outcomes.
Answer the following statement true (T) or false (F)