Placing an order for a catalogue item directly with a customer service representative is a ________ method of customer service.
Fill in the blank(s) with the appropriate word(s).
human
Customer service activities can either be classified as human methods (e.g., placing an order for a catalogue item directly with a customer service representative) or mechanical methods (e.g., placing an order for a product on a company's web page).
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Indicate whether the statement is true or false
How is business planning different in a large firm in comparison to business planning in a small company?
What will be an ideal response?
A(n)________ is used in the shipment of products directly to customers.
A. data warehouse B. administration center C. fulfillment center D. vendor warehouse E. distribution center
Professor Willis noted that the popularity of his office hours mysteriously rose in the middle and the end of each semester, falling off to virtually no visitors throughout the rest of the year. The demand pattern at work is:
A) cyclical. B) random. C) seasonal. D) trend.