Which of these speakers is showing empathy with the listeners?

A. Jeremy used colorful charts so the audience could easily understand the complex data.
B. Emily told the audience she knew exactly how they felt because she had also been the victim of a drunk driver.
C. William explained to the board that he was an expert in the field and had seen this issue in other communities.
D. Carlotta made eye contact with her audience before beginning her speech.


Answer: B

Communication & Mass Media

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