_____ is a tool for involving all people from all ranks, levels, and functions of the organization for problem solving and improvement
a. Fishbone analysis
b. Cause-and-effect
c. Quincunx
d. Work-out
d
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A mechanistic structure can be characterized by all of the following EXCEPT
A. it is primarily hierarchical. B. communication is typically vertical. C. knowledge is concentrated at the top. D. instructions come from the boss. E. a high focus on adaptability.
If you communicate bad news ineffectively, you risk __________.
A. getting immediate feedback B. losing customers, clients, or employees C. having the news accepted as final D. being blamed for the incident that led to the news
People buy expectations, not products, according to Ted Levitt, author of The Marketing Imagination
Indicate whether the statement is true or false
SCENARIO BASED QUESTIONS Analysis of an executive summary of a report Read and analyze the following executive summary of a report written on the implementation of a secure intranet. Executive Summary Braden Inc, a small but growing manufacturing
business, has been operating in Indianapolis, Indiana, for ten years. Darren Russell, the president, considered the implementation of a website for the company. He had concerns about the cost to create and maintain an effective site. Russell established a team to study the possibility of setting-up a company website at an affordable cost. The team conducted research using primary and secondary research methods. Current literature was examined, and a survey was conducted through a Chamber of Commerce membership list of 50 small business owners of various companies in the metropolitan area that had a company website. The report discussed the following topics related to the initiation of a company website: (1 ) benefits to be gained, (2 ) challenges in development and maintenance, (3 ) projected costs, and (4 ) guidelines for getting started. Detailed conclusions of the study can be found in the full report. The study concluded that intranets have become extremely popular because of the various benefits they offer. Potential problems of intranets can be addressed with recommended security measures. Braden Inc should proceed with plans to establish a secure intranet. Required: Write a critical analysis of this executive summary and discuss the content as well as the writing style.