Bob just walked into his new office area and saw
that everyone was sitting in a cubicle, there were no pieces of art on the walls, and all of the furniture matched. His observations represent what factor of an organization's culture?
A. Metaphors
B. Stories
C. Artifacts and décor
D. Written rules and policies
Answer: C
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The ceremonial speech given at or near the beginning of a meeting or a conference which sets the theme and tone is a
a. speech of introduction. b. tribute. c. keynote address. d. report.
An organization run by self-managed teams is more cohesive but less productive than a traditional hierarchical organization
Indicate whether the statement is true or false.
According to the text, what are the three essential elements of narrative?
a. characters, setting, and plot b. drama, characters, and happy ending c. emotions, conflict, and solution d. characters, event, and lesson
What element of communication demonstrates that it is transactional?
A. changes constantly B. sometimes unintentional messages are sent C. parts act interdependently to form a whole D. encoding and decoding happen simultaneously