The emphasis in effective selling is to
A) get customers to accept the same solution to their problems.
B) minimize the size of the order.
C) maximize the size of the order.
D) solve customer problems.
C
Answer: D
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Which of the following statements about handling sales objections is true?
A. Discuss disadvantages in the beginning of the presentation. B. Do not use a nonverbal communication to respond to an objection. C. Objections distort your ability to understand a prospect's needs. D. Do not take the objections personally. E. Consider objections as barriers to sales.
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