The principal of a school was upset over a rumor that one of the children had engaged in a violent activity that injured a younger sibling. The principal asked the nurse who the children were so that the involved teachers could both support the injured child and guard other children from the violent child. Which of the following would be the best response by the nurse?
a. "I'll get the names to you and the involved teachers immediately."
b. "Let me get the parents' consent, and then I'll get you the names."
c. "Rumors are often inaccurate; let me follow up and see what happened and what needs to be done."
d. "Why don't we coordinate a school-wide program on preventing accidents instead?"
Answer: c. "Rumors are often inaccurate; let me follow up and see what happened and what needs to be done."
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Which of the following is least effective when giving evaluation feedback? When it is given:
A) Immediately B) Frequently C) Privately D) Negatively
MC The best example of a system-centered goal or benefit of case management is
A. Reduced duplication of services. B. Ability to function independently. C. Better coordination of care. D. Increased access to services.
A client with obsessive-compulsive disorder tells the nurse that he must check the lock on his apartment door 25 times before leaving for an appointment. The nurse knows that this behavior represents the client's attempt to:
A. call attention to himself. B. control his thoughts. C. maintain the safety of his home. D. reduce anxiety.