Which of the following goals is not an example of an operations process goal of the typical OE/S process?
a. to provide timely responses to customer inquiries
b. to provide timely acknowledgements of customer orders
c. to provide timely updates to general ledger accounts
d. to provide timely shipments of goods to customers
C
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Which of the following emotional skill sets is most difficult to use?
A. understanding emotions B. using emotions C. managing emotions D. identifying emotions
To maintain the control needed to obtain accurate information, marketers approach marketing research as a process. Which of the following steps of that process focuses on uncovering the nature and boundaries of the marketing situation to be studied?
A. Locating and defining problems B. Designing the project C. Collecting data D. Interpreting findings E. Reporting findings
Which of the following is an example of a realistic job preview?
A. Ole, who works in sales at Nordic Wood Stoves, is paired up with a senior sales executive who can offer support when Ole feels he needs help. B. Javier, who is considering a marketing position at Rejuvenate, Inc., plays a game of pickup basketball one weekend with the marketing manager and the rest of the marketing team. C. Beatrix, who has been offered a job at Exquisite Stationers, talks with the human resource manager about the company's corporate culture and potential challenges she will face. D. Astrid, who has been unemployed for three months, cold calls local companies to see if they would consider giving her an unpaid internship. E. Horatio, who is looking to get hired as a salesman at Custom T-Shirts, researches the company online before he submits his application.
If a contract calls for personal services, the death or physical incapacity of the person to perform such services discharges the contract.?
Indicate whether the statement is true or false